Frequently Asked Questions
Frequently Asked Questions
Q. Is this knife really made in Japan?
Yes. Every knife we offer is authentically made in Japan. We carefully source each product in Japan and ship it directly from Japan.
Q. Is this an authentic Japanese product?
Yes. We only sell genuine Japanese products purchased in Japan. We do not sell imitation or Japanese-style replicas.
Q. Do you ship internationally?
Yes. We ship directly from Japan to many countries with tracking.
Q. How long does shipping take?
Delivery times vary by destination, but most orders arrive within approximately 7–14 business days after shipment.
Q. Will I have to pay customs duties or import taxes?
Depending on your country's regulations, customs duties or import taxes may apply. These charges are the responsibility of the customer.
Q. Is each knife exactly the same?
No. Because many Japanese knives are handcrafted, slight variations in appearance and finish are part of their unique character.
Q. How should I care for my knife?
Hand wash only, dry immediately after use, and sharpen regularly with a whetstone to maintain optimal performance.